Shipping plants in Canada is complex! We use care to pack and preserve your plants so that you can unbox and enjoy. We pack with insulation pouches and heat packs to keep a warm temperature for your plant. In certain situations we may hold shipments due to cold temperatures until a time that is safer to ship. If your purchase will be delayed due to cold weather, a member of our team will be in touch to keep you in the loop.
We have a 14 day happiness guarantee and we stand by this strong. If you are not happy with your plant purchase connect with us directly and we will help make it right.